Shipping Policy

Thank you for shopping with NU/KE Hydration! This Shipping Policy explains how we process and ship orders, applicable shipping costs, estimated delivery times, and what to expect after placing an order.

Order Processing

Orders are typically processed within 1 business day, excluding weekends and holidays.

Orders placed after 12:00 PM or during weekends and holidays may begin processing on the next business day.

Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Shipping Methods & Delivery Times

We offer the following shipping options within the United States:

• Economy Shipping: Estimated delivery within 5–8 business days.

• Standard Shipping: Estimated delivery within 3–4 business days.

Delivery times are estimates and begin after your order has shipped. Actual delivery times may vary depending on your location, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping rates depend on your order value, package weight, and selected shipping method.

Free Economy Shipping: Available on eligible domestic orders of $50 or more.

For orders that do not qualify for free shipping, the following rates may apply:

• Economy Shipping (0–5 lb): $4.90

• Economy Shipping (5–70 lb): $19.90

• Standard Shipping (0–1 lb): $6.90

• Standard Shipping (1–5 lb): $9.90

Shipping options and final charges are calculated and displayed at checkout before you complete your purchase. Rates and availability may vary depending on the products ordered and applicable shipping profiles.

Shipping Destinations

NU/KE Hydration currently accepts orders for delivery within the United States only.

International shipping is not currently available through our online store. We may expand our shipping destinations in the future.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number and tracking link, when provided by the carrier.

Please allow some time for tracking information to become available or update after receiving your shipping confirmation.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please double-check your shipping address before completing your purchase.

If you notice an error in your shipping information, contact us as soon as possible at support@nukehydration.com.

We will do our best to accommodate address corrections before an order ships. However, changes cannot be guaranteed once an order has been processed or transferred to the shipping carrier.

Lost, Damaged, or Delayed Packages

If your package arrives damaged, is lost in transit, or experiences a significant delivery delay, please contact us at support@nukehydration.com.

Include your order number and a description of the issue so our support team can assist you.

We will work with you and the shipping carrier to investigate and determine an appropriate resolution.

Order Changes & Cancellations

If you need to modify or cancel an order, please contact our support team as soon as possible.

We may be able to accommodate changes before the order has been processed or shipped.

Once an order is in transit, we cannot guarantee modifications or cancellations.

Any applicable refunds will be handled according to our Return and Refund Policy.

Contact Information

For questions about shipping, tracking, delivery, or your order, please contact:

NU/KE Hydration

Email: support@nukehydration.com

Our customer support team will be happy to assist you.